Technical Support Manager - Remote

A great career opportunity with a rapidly growing e-commerce intelligence business

Due to continued business growth we are looking for a Technical Support Manager, who has a keen interest in technology, to join our dynamic e-commerce intelligence business, supporting our internal team and businesses around the world on our platform. This is a role that requires a blend of technical capability, combined with great communication skills.
Full training will be provided, but you must have an aptitude for technology and a confidence in communicating with others.

So, what will you be doing?

This is a varied and challenging role, working within an international team. The following are the key areas that you will be involved in:

Who would be a great fit?

Ideally you have an awareness of the huge shift and importance of e-commerce to the world today, as well as an understanding of how online business is conducted. You need to be incredibly familiar and comfortable with working online. We see the following qualities as being beneficial to this role


Who we are

Competitor Monitor is a business intelligence company which helps the world’s leading companies stay competitive. Our amazing team, based around the world, manages e-commerce intelligence services to improve our client’s products, pricing, promotions and perceptions.
Major brands and leading retail chains use our services to manage their pricing, keep their customers loyal and maintain their online reputation. By monitoring millions of data points across the web each day we provide actionable insight through our intelligent software and direct customer contact.

Visit us at

Working With Us

Our company is headquartered in the UK, but we have a distributed team of colleagues around the world. You will get to interact with a global group of diverse and really talented people.
This is an online, collaborative, challenging role, but as a group we are relaxed and friendly. We are looking for like-minded people who understand the importance of what we are doing for our customers.

How to apply

We’re looking for candidates that stand out from the crowd, so here are a few pointers to help you:
If you are interested in the role and becoming part of our team, please visit the following form to upload your CV/Resume and covering letter (top tip - this is our favourite part!):
Application Form
We are looking forward to hearing from you